Our Office is continuing to provide vital services to keep Manhattan safe and support survivors, reentering individuals, and other vulnerable New Yorkers during COVID-19. Below you will find up-to-date resources available during COVID-19 from our office and our partners, including services related to re-entry, domestic violence, mental health wellness, housing and shelters, immigration, employment, food and pantry, senior citizens, children/teens, and sexual assault survivors, along with additional information.
Our Office is also calling on New Yorkers to be aware of and report COVID-19-related scams and frauds.
Manhattan District Attorney’s Office Resources
Witness Aid Services Unit
Community Partnerships Unit
Hours: Monday through Friday, 9:30am – 5:30pm
COVID-19 Fraud and Scams
Frauds Targeting Immigrants
New York City (NYC) 24-hour Domestic Violence Hotline
(800) 621-HOPE (4673)
(800) 810-7444 (TTY)
For immediate safety planning, shelter assistance, and other resources.
Office for the Prevention of Domestic Violence (New York)
OPDV upgraded its domestic violence hotline to allow victims to receive support through a new text service. All services are confidential and are available 24/7.
Manhattan Family Justice Center
(212) 453-9592 (Family Violence Helpline)
Met Council is taking remote referrals and continues to provide individualized safety planning, counseling, and case management services to survivors of intimate partner violence and sex trafficking.
Sanctuary for Families
(212) 349–6009 Ext. 246 (Legal Helpline)
Assistance with domestic violence safety planning, virtual orders of protections, and civil legal family court matters.
Shalom Task Force Confidential Hotline (serves the Jewish community)
(888) 883-2323 or (718) 337-3700
Updated safety plan procedures to deal with social distancing/quarantining with the abuser.
Mental Health Wellness
New York City Housing Authority
Assist NYCHA residents who need rental assistance.
Assist NYCH residents with cleaning and maintaining safety in each development.
Department of Homeless Services (DHS) – Assessment Centers for Homeless
Family Shelter for Families with Children
PATH, 151 East 151st Street, New York, NY
Adult Families with no children
Adult Family Intake Center, 400-430 East 30th Street, New York, NY
HELP, 116 Williams Avenue, Brooklyn, NY, or
Franklin Shelter, 1122 Franklin Avenue, Bronx, NY
30th Street Men’s Shelter, 400-430 East 30th Street, New York, NY
Hotels for healthcare workers
Take Care Program
Free Hotels during COVID-19. You may qualify to self-isolate in a hotel, free of charge, for up to 10 days if you do not have a safe place to quarantine.
- Round trip transportation to and from the hotel and any necessary medical appointments
- Private rooms and bathrooms
- On site COVID-19 testing
- On site health care services by skilled doctors and nurses
- Free Wifi & unlimited local calls to stay connected
- Breakfast, lunch & dinner
- Medication delivery
- Telepsychiatry to access mental health providers
Covenant House New York
At least one social worker is onsite at the residential facilities. All other therapeutic services being provided remotely. The health clinic is operational Monday – Friday, from 8am – 5pm with an on-call doctor on the weekend.
Girls Educational & Mentoring Services (GEMS)
All drop-in center programs are now functioning remotely. Housing program is fully operational to ensure safety. Services are provided for survivors age 12-24.
Sanctuary for Families – Anti-Trafficking Initiative
(212) 349-6009 (Hotline hours have expanded, 9am – 5pm, Monday through Friday)
For help renewing your application.
NYC Mayor’s Office of Immigrant Affairs
(212) 788-7654 or Call 311
COVID-19 Resource Guide for Immigrants.
Access to tools for assistance with applying for benefits.
Benefits Plus Learning Center
Financial support and information, housing programs, public benefits (SNAP), Food – Grab & Go, green markets, WIC, home delivered meal program, health insurance enrollment, and mental health assistance.
Human Resources Administration (HRA)
SNAP and Cash Benefits Emergency Assistance.
Met Council (COVID-19 Crisis Call Center)
Met Council offers comprehensive information and referrals for all individuals impacted by COVID-19. This includes, but is not limited to: unemployment, financial distress, tax assistance, employment, HRA assistance, food assistance, and benefits access enrollment.
NYC Financial Empowerment Center
Counselors are available to support individuals over the phone with free financial counseling. Clients will be required to create a Financial Empowerment Portal account.
Notify NYC – COVID-19
If you’re unemployed due to COVID-19 and have questions about benefits.
Grab and Go Meals for All New Yorkers
To find a location, text: “NYCFOOD” or “COMIDA” to 877-877
One Week of Free Groceries
The Department of Probation, Neighborhood Opportunity Network (NeON) Nutrition Kitchens, in partnership with the Food Bank of NYC and the NYC Young Men’s Initiative (YMI) have opened five kitchens one in each borough, to distribute free food. Available to any New Yorker who needs it.
Special supplemental nutrition program for women, infants, and children.
New York Common Food Pantry
8 East 109th Street, New York, NY
Hours: Wednesday – Saturday, 10am – 2pm
Food Pantry offers fresh food pantry packages, breakfast, and dinner in their Hot Meals Program. Must register first with photo ID, proof of address, and proof of income/benefits.
West Harlem Hub/Living Redemption Church
302 West 124th Street, New York, NY
Food Pantry has open-air food distribution in their parking lot every Wednesday and Friday. Food distribution begins at 1pm.
West Side Campaign Against Hunger
263 West 86th St, New York, NY
Hours: Tuesday – Friday, 9am – 1pm
Supermarket style food pantry organized by customer choice and functioning as a cooperative model. No ID required.
Free grocery delivery focusing on older adults and the immunocompromised. The recipient pays for groceries (with partial subsidies available).
NYC Department for the Aging
(212) AGING-NYC OR (212) 244-6469
Sexual Assault Resources
Community Based Sexual Assault Resources
Crime Victims Treatment Center
Provides remote legal and crisis support lines, therapy, and prevention.
Anti-Violence Project (AVP) – LGBTQ Community
AVP is aware that the current pandemic is resulting in racist bias, discrimination, and violence, particularly against those who are or perceived to be Asian or Asian-American, and that for LGBTQ folks who hold these identities, the bias may be compounded. If you’re experiencing or witnessing any violence, including in relation to coronavirus, you can report to our hotline.
New York City Alliance Against Sexual Assault
(212) 514-SAFE (7233)
For free counseling or advocacy: email@example.com
For free legal services: firstname.lastname@example.org or call (212) 229-0345, Ext 326
For emotional support for medical personnel: call or text (646) 946-0210
New York Presbyterian – Weill Cornell Victim Intervention Program
Counseling sessions, follow up, advocacy and intakes are being offered remotely.
Hospital Based Sexual Assault Resources
Hospitals are continuing to conduct Sexual Assault Forensic Exams for sexual assault victims.
Bellevue Hospital Center
462 First Avenue, New York, NY 10016
Harlem Hospital Center
506 Lenox Ave, New York, NY 10037
Lenox Health Greenwich Village
30 Seventh Ave, New York, NY 10011
Metropolitan Hospital Center
1910 First Ave, New York, NY 10029
Mount Sinai Hospital- Beth Israel
First Avenue at 16 St, New York, NY 10029
Mount Sinai Hospital
One Gustave Levy Place, New York, NY 10029
Mount Sinai St. Luke’s
1111 Amsterdam Ave, New York, NY 10025
New York Presbyterian Hospital – Columbia
622 West 168th St, New York, NY 10032
For information and updates about SAT/AP Exams
Growing Up NYC
For information about how to talk to your children about COVID-19.
Mount Sinai Adolescent Health Center
312-320 East 94th Street, New York, NY
Hours: 8am – 5pm, Monday through Saturday
Services victims ages 10-22. Phone counseling and limited walk-ins allowed.
New York State Central Register for Child Abuse and Maltreatment
(800) 638-5163 TDD/TTY
(800) 342-3720 Video Replay System
NY State hotline to report child abuse or neglect. If you believe that a child is in immediate danger, call 11 or your local precinct.
NYC Department of Education
Text COVID to 692-692
For free meals, kosher and non-kosher, remote learning device requests and questions about remote learning.
The Children’s Aid Society – Family Wellness Program
Currently providing remote case management, crisis intervention, and individual counseling services via phone to survivors of IPV and children that have been exposed to IPV.
Additional COVID-19 Resources
NYPD Special Victims Division
(646) 610-7272 (24-hour hotline)
New York Legal Assistance Group
Federal Trade Commission
(877) FTC-HELP or (877) 382-4357
(866) 653-4261 (TTY)
Information about awareness and ways to avoid COVID-19 scams.
COVID-19 Testing Sites
onemedical.com and use the code NYCCARE30
Testing sites citywide for people most at risk, including 1199 workers, health care workers, and residents over 65 years old.
Resources for New Yorkers with Disabilities during COVID-19
For information on food/supply delivery, social security/Medicaid benefits, home healthcare services and more.
Human Resources Administration (HRA) COVID Updates
COVID-19 Vaccine Information
Eligibility: (eligibility to get the vaccine)